Difference between RAM and ROM

Difference between RAM and ROM What is Memory? Memory in the context of computing refers to the electronic components that a computer uses to store data and instructions for processing. It holds central significance in the operation of a computer system. There are several types of memory, broadly categorized into primary and secondary memory. Computer … Read more

Interview Question and Answer Personal qualities

Desktop Support Engineer Interview Question and Answer Personal Qualities As a Desktop Support Engineer, your primary responsibility entails delivering technical assistance to users encountering challenges with their desktop computers, software applications, and associated peripherals. Your tasks encompass diagnosing and resolving hardware and software issues, as well as installing and configuring operating systems and applications. Providing … Read more

Interview Question and Answer Required skills

Interview Question And Answer Required Skills: As a Desktop Support Engineer, you are tasked with providing technical assistance to users facing challenges with desktop computers, software applications, and related peripherals. Your responsibilities include diagnosing and resolving both hardware and software issues, along with the installation and configuration of operating systems and applications. Your pivotal role … Read more

Interview Question & Answer Role and Resposibilities

As a Desktop Support Engineer, you would be responsible for providing technical support to users experiencing issues with their desktop computers, software applications, and other related peripherals. Your role may involve diagnosing and troubleshooting hardware and software problems, installing and configuring operating systems and applications, providing technical assistance to users through phone, email, or in … Read more

Mobile device integration issues

Mobile Device Integration issues As a desktop support engineer, you can follow these steps to troubleshoot mobile device integration issues: Check compatibility: Ensure that the mobile device is compatible with the system and software being used. Verify connection: Check the connection between the mobile device and the system to ensure that it is stable and … Read more

Permission and Security Problems

Permission and Security problems As a desktop support engineer, you can follow these steps to troubleshoot permission and security problems: Check for incorrect permissions: Ensure that the user has the correct permissions to access the necessary files, folders, and resources. Check for security software: Verify that security software, such as antivirus and firewall programs, are … Read more

Password Reset and Recovery

Password Reset and Recovery issue As a desktop support engineer, you can follow these steps to troubleshoot password reset and recovery issues: Check password requirements: Make sure that the password meets the requirements, such as length and complexity, set by the system or network. Try resetting the password: If the password has been forgotten, try … Read more

Operating System Updates and Patches:

Operating System Updates and Patches As a desktop support engineer, you can follow these steps to troubleshoot operating system updates and patches: Check for compatibility: Make sure that the computer meets the minimum system requirements for the update or patch. Disable anti-virus software: Temporarily disable anti-virus software to prevent it from interfering with the update … Read more